UX
A Love Letter to the 4 Hour Strategy Meeting
You Read That Right I know that title reads like clickbait, but I mean it. We’ve recently learned to love a marathon strategy session at the beginning of a project, and I’ll get into why, but first some context. For most of my career working in strategy, I advocate for breaking up the strategy sessions […]
Reinforcing Membership Value: Building Powerful Digital Products for Member Associations
In an era where digital presence is more important than ever, member associations, such as local chambers of commerce or realtor organizations, need to harness the power of their platforms. A well-crafted website and digital product ecosystem doesn’t just serve as a digital brochure; it can be a critical tool for reinforcing the value of […]


The Importance of Inclusive Design and ADA Compliance in the Finance Industry
At this point in 2023, we all understand every business uses digital communication to reach customers and clients. It’s the norm for businesses and consumers to utilize websites, apps, social media, and emails. With the shift to online banking, apps, and automated customer service systems, the finance industry has become increasingly reliant on digital platforms, […]
A User Persona In Action Through the Digital Product Strategy Phase
If you work with us at Mile6, you probably already know how much we love user personas. We talk about them a lot, and for good reason! They’re an essential part of understanding the users of any digital product we build. We create user personas for every client at the beginning of every new project. […]
Jacob Trunk