UX

You Read That Right I know that title reads like clickbait, but I mean it. We’ve recently learned to love a marathon strategy session at the beginning of a project, and I’ll get into why, but first some context. For most of my career working in strategy, I advocate for breaking up the strategy sessions […]

At this point in 2023, we all understand every business uses digital communication to reach customers and clients. It’s the norm for businesses and consumers to utilize websites, apps, social media, and emails. With the shift to online banking, apps, and automated customer service systems, the finance industry has become increasingly reliant on digital platforms, […]